Answers and returns, straight from your catalog.
Not a one-time chatbot — a custom AI you own that settles the "will this fit?" question and walks returns through your own policy, straight from your catalog, gains new tools as you grow, and upgrades to each new AI model — so it never goes out of date.
This is a real, working AI agent — the same kind of custom AI we'd build for your retail / e-commerce business: yours to own, built around your workflow, and running on your own AI key. The day a better model ships, you point it there — no rebuild.
Tell it what you need, or tap a task below, and watch it work.
See it in action — you'll get a clearly-labeled sample of what this assistant could send your customers.
This is a sample of the kind of artifact the Catalog & Support Assistant generates — a concrete output from a real job, not a chatbot reply. Try the live agent ↑ and see it produce one for your own scenario.
Your retail / e-commerce build is a custom AI you own — a tireless worker that handles email, files and tasks for you. It doesn't age out the way a one-time chatbot does:
Your prices, policies and process stay locked so it never drifts off-script — the AI engine reading them gets sharper with each new model, so it improves without going off the rails. Why custom never goes out of date →
Drops into your existing website with one secure snippet (no rebuild), managed from your own dashboard. Want us to build the website itself? That's an optional add-on.
Not a chatbot bolted on, and not a one-time build that ages out — a custom AI you own that does real jobs (quoting, booking, drafting, triaging, answering), gains new tools as you need them, learns your business as it runs, and upgrades to each new AI model the day it ships. So it gets sharper without going off the rails.
An optional add-on: we build you a complete, modern website — fast, mobile and SEO-ready, with the agent wired in — or drop the agent into the site you already have. Either way, visitors get answers and you get booked leads, day and night.
We connect the build to the software you already run — calendar, inbox, CRM, accounting, payments and more — so one action updates everything instead of you re-typing it.
A private dashboard to see leads and conversations, edit every word, manage the assistant, and track what's working — with an audit log of who did what. You run it; we keep it running.
Optionally, we pair a fast, mobile storefront with the assistant built right into the product page, so a shopper sizing up a fit or weighing two SKUs gets a straight answer on the spot — instead of abandoning the cart over a sizing doubt nobody was around to clear up.
Every retail / e-commerce build ships with these specific tools, tuned to how your trade actually works.
Pulls measurements, materials and availability from your catalog so ‘does this run small?’ gets a real answer on the spot.
Drafts an on-brand response to the one-star about a slow delivery or the sizing complaint — owning the issue and pointing to the fix.
Walks a shopper through your return window and condition rules, then starts the exchange for the right size or color.
Turns a handful of specs into a shopper-ready listing — fabric, fit, care and what’s in the box — in your brand voice.
The same assistant you can try below — here's the work it takes off your plate.
Pulls measurements, materials and availability from your catalog so 'does this run small?' gets a real answer, not a guess.
Walks a shopper through your return window and condition rules, then starts the exchange for the right size or color.
Turns 'something warm for a winter trip, not bulky' into the right picks from your catalog — and when the size or color they wanted isn't in stock, points to the closest match so the visit ends in a buy, not a bounce.
Reads live availability by size and color from your catalog so a shopper hears 'in stock' or 'sold out in that color' on the spot, not at checkout.
Turns a handful of specs into a shopper-ready listing — fabric, fit, care and what's in the box — in your brand voice.
Drafts a grounded, on-brand answer to the one-star that's really about a slow delivery, the 'sizing ran small' complaint, or the defective-unit report — owning the issue and pointing to the fix, before they pile up.
We wire the build into the tools you already run, so work flows once — automatically — instead of being re-typed across five tabs.
Live catalog, variants and availability so sizing and stock answers are right, not stale.
Once the assistant confirms the right size and color, that exact variant is ready to add to cart and check out — no second-guessing the selection.
A shopper's product question or return request is captured and routed to your team by email or text, so nothing sits unseen.
Past orders and sizes inform the next reply, so exchanges and recommendations fit the shopper.
The size question on the product page and the return request on the portal land in one place and get handled, not scattered.
Don’t see yours? If it has an API, we can almost always connect it.
Every build ships with the parts that make AI reliable in a real business — the difference between a demo and software you run on.
We feed it your docs, price book, policies and FAQs, so answers are yours — accurate and specific, not generic AI guesses.
Your logo, colors, voice and domain across the site and the assistant — it looks and sounds like you, not a vendor.
Hosted on secure, managed servers with HTTPS, backups and monitoring, and kept patched — nothing for you to babysit.
It runs on your own AI key, so the day a better model ships you point it there — no rebuild. Your data stays yours — never resold, never used to train someone else's model.
See what's converting and a searchable record of the important actions — leads, changes, logins — so nothing is a black box.
You stay in the loop where it matters, and guardrails keep the assistant on-script, on-brand and in-bounds.
Your numbers, no email needed — then have Ada turn them into a plan.
One build that never needs rebuying — and it gets smarter for free every time the AI models improve. No rebuild bill.
Rough is fine — you can refine on the free consult. Leave a field at 0 if it doesn't apply.
Curious what’s actually in the build? Full feature list → · How the build works · Hosting options · See examples
Yes. It is configured on your own products, catalog and policies, so it already knows your store and gives consistent, in-bounds answers, no made-up product details. It works inside the channels customers already reach you on.
We build it into your existing workflow, your inbox, forms and the systems you use, so it handles whole tasks like order questions or returns intake where that work already lands. Talk it through with [Ada](/solution-finder).
No. It is a one-time build and you own the software, with an optional care and hosting plan. No per-seat bill. Estimate the value at the [ROI calculator](/roi-calculator).
Ada will sketch it in a minute — then we'll scope it on a free call.
A real, live AI agent · suggestions are estimates, not guarantees.